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Community Health Center Services:
Meeting the Unique Needs of Community Health

The Crossroads Group has an established track record providing the following services to Community Health Centers (CHCs) as well as Primary Care Associations (PCAs) across the United States. For more details regarding a particular service, please access any of the more information links.

Community Health Center Specialized Services:

• Patient Satisfaction/Service Excellence Measurement and Improvement (Information and Sample Reports)
  • Direct to sample CHC reports here
• Employee Satisfaction/Perception Survey (Information and Sample Reports)
• Community Perception/Market Research Survey (Information and Sample Report )
• Board Effectiveness Survey (Information and Sample Report)
• Process Improvement Team/CQI Facilitation (Information and Sample Report)
• Strategic Planning Facilitation (Information and Sample Plan)

In addition to the above health center services, The Crossroads Group provides association services which include professionally administered Member Needs Assessment and Conference Participant Feedback & Evaluation surveys. We are also available to present on topics of expertise as conference speakers and provide association-level strategic planning facilitation and support services.

We invite you to experience the difference offered by The Crossroads Group's high-quality affordable services.
Please contact us for more information and/or references, at no obligation.

Community Health Center Client References (testimonials page):

• Anson Regional Medical Services (NC) Testimonial
• Columbia Basin Health Association (WA)
• East Georgia Health Care Centers (GA)
• Family Healthcare Network (CA)
• First Choice Community Health Center (NC) Testimonial
• Florida Community Health Centers (FL)
• HealthPoint (fomerly CHCKC) (WA) Testimonial
• Helen Bentley Community Health Center (FL) Testimonial
• Lifespan Health (TN) Testimonial
• Lincoln Community Health Centers (NC) Testimonial
• Urban Health Plan (NY) Testimonial
• Bond Community Health Center (FL)
• Florida Association of Nonprofit Organizations Testimonial
• Florida Association of Community Health Centers
• Georgia Primary Care Association
• North Carolina Community Health Center Association