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Engaging the
physician community is vital. One step towards this end involves a physician
satisfaction survey, recommended at least once per year. Professional
physician perception reporting will inform your organization regarding
aggregate and by-specialty key drivers of satisfaction, positive impressions,
as well as opportunities for improvement.
The
Crossroads Group brings years of experience professional administration
of physician satisfaction surveys. Standard service features include:
- Questionnaire
Design: Customized questionnaire design.
- Mail-out
or Online Administration:
Full sampling, using techniques designed to increase response rates.
- Processing:
Full processing and editing of responses. Comments manually proofed
and tabulated by specialty.
- Reporting:
Graphical and tabular reporting of responses, rankings, trends,
etc.
- Analysis:
Analysis
and results interpretations; comment theme grouping.
- Presentation:
PowerPoint format, presentation delivery to Board, retreats, physicians,
or other stakeholders.
Please
contact us for client references or for more
information.
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