OAS CAHPS Patient Survey Services
Crossroads Group provides CMS-approved OAS CAHPS survey services that make compliance simple and straightforward for ambulatory surgery centers. We manage the survey process from sampling through CMS submission while providing useful insights that help organizations understand and improve the patient experience.
Key Features
CMS-Approved OAS CAHPS Vendor
As a CMS-approved OAS CAHPS survey vendor, Crossroads provides the expertise and administration needed to help applicable facilities meet their survey requirements.
Turnkey Survey Administration
We manage the OAS CAHPS process from patient sampling and survey administration through data processing, quality control, and CMS submission.
Straightforward, Cost-Effective Service
Get the required OAS CAHPS services without the complexity or expense of a large enterprise patient-experience platform.
Actionable Patient Experience Insights
Go beyond compliance with reporting that helps your organization understand patient perceptions, identify strengths, and uncover opportunities for improvement.
Clear Performance Reporting
Receive useful results that can highlight item-level performance, response patterns, trends, and comparisons to help inform quality improvement efforts.
Responsive, Personalized Support
Work with an experienced project team that provides responsive service and guidance throughout the OAS CAHPS process, from onboarding through reporting and submission.
Contact Us
Compare our process to your current survey process at no obligation.