Cultural Assessment Surveys

Few things are as important as work culture when it comes to defining an organization – yet many organizations struggle with this concept. The first step towards improvement is a high quality viable reliable survey measure as perception is reality for employees. The results of improving work place culture will translate into improved employee engagement, retention, and community image, helping employers truly become employers of choice.

Why Workplace Culture Matters in Healthcare

  • Culture Drives Engagement
    • The Advisory Board found that engaged healthcare employees are 21% more productive and more likely to stay with their organization.
  • Culture Influences Retention
    • A Harvard Business Review article highlighted that toxic workplace culture is the #1 predictor of employee attrition, outranking compensation and workload.
  • Culture Affects Patient Care
    • The Agency for Healthcare Research and Quality (AHRQ) has shown a strong link between positive organizational culture and improved patient safety and satisfaction scores.
  • Culture Shapes Reputation

    • Organizations with strong internal cultures are more likely to be named “Best Places to Work,” which improves recruitment and public perception, ultimately feeding back into performance and retention.

Key Features

Professional Measurement Tool to Assess Key Drivers

Confidential survey measurement process encourages broad participation in a manner which is perceived to be ‘safe’ for participation (confidential) and will result in meaningful follow-up response. Components such as leadership, communication, collaboration, respect, mission alignment, safety culture, and more often form core components for evaluation.

Professional Analytics

Our analytics are robust and customized around the questionnaire which is adopted for the project. Scores are not only provided for the organization as a whole, but for each functional area, department, and location within the organization as culture is sometimes established ‘locally’. Detailed narratives with sentiment analysis shed light on score findings and make reporting more actionable.

Assess Whether Core Values are Practices Within the Organization

Most organizations have a set of core values which are professed as key distinctives for the organization. However, few organizations measure employee perceptions regarding the extent to which these core values actually drive and define the culture. This can create a “gap” between what is professed and what is perceived within the organization. Our process can isolate these gaps not only across the entire organization, but within departments, sites, or functional areas to help drive sustained improvement.

Contact Us

Compare our process to your current survey process at no obligation.

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