Employee Satisfaction & Engagement Surveys

The Crossroads Group specializes in conducting confidential and data-driven employee surveys designed to provide organizations with actionable insights. Our surveys offer a reliable method to gauge employee perceptions, identify key drivers of satisfaction, and provide actionable tactical and strategic insights related to both employee engagement and retention.

Empower your organization with data-driven insights to boost employee satisfaction and engagement.

Key Features

Confidential & Valid Feedback

Employees often struggle to be candid with internally-administered employee surveys. Both actual and perceived confidentiality are enabled through our process and communication templates. The results is higher participation and higher quality survey results – as employees feel safe and secure expressing their genuine perceptions.

Robust Question Bank

We provider over 200 employee survey questions, with modules covering burnout, remote work, and more for a tailored survey experience. Assess and compare relative to a peer group. Heavily benchmarked questions are identified along with engagement questions. Customized questions also available.

Actionable Analytics

Analytics are robust and highly actionable and include trending, rankings, cross-tabulations, key-driver analysis, executive summaries, and sentiment analysis. Our newly updated interactive online reporting platform is feature-rich and enables end-users to assess root-causes of score differentials and isolate results by-location, by-position type, by-manager or supervisor, or other variables.

Benchmarking

Benchmarking of results to peer-group organizations is included for FQHCs and safety-net providers. These reporting analytics are included in online reporting to facilitate comparisons by-question as well as percentile ranking based on mean scores or top-box results.

Fast Turnaround & Reporting

Alleviate staff from time-consuming tabulation of results and creation of Excel-based charts and graphs. Get results quickly for leadership and staff to facilitate action planning. Comprehensive reporting and analysis available within 30 days of survey close, including an interactive online dashboard. Pulse surveys available within 4-6 months to assess progress towards goal areas.

Results Presentation and Guidance

Once surveys are completed, our expert team will provide guidance or utilization of reports as well as follow-up actions. Webinar results walk-through is included and actionable tip sheets related to key driver questions are provided.

Contact Us

Compare our process to your current survey process at no obligation.

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