Pharmacy Patient Experience Surveys
The experiences of pharmacy patients can strongly influence both the primary patient experience as well as the revenue of the organization. Leverage our 20 years of experience measuring the unique aspects of pharmacy patient experience.
Key Features
Custom Sampling & Targeting
Tailored sample sizes by pharmacy location to ensure statistically significant, reliable results.
Real-Time Reporting & Alerts
Organization-wide, pharmacy, and cashier-level reporting, with real-time service recovery alerts.
National Pharmacy Benchmarking
Compare survey results against industry standards for competitive insights and goal-setting.
Mail or Delivery Assessment and Market Research Modules
Assess interest or experience in addition services, specialty prescriptions, or user experience compared to other pharmacies in the area.
Multi-Mode Survey Options
Conduct surveys via phone, email, and text to increase response rates and data validity.
Executive Summaries & Actionable Recommendations
Comprehensive reports with baseline data analysis and optional recorded webinars to review findings.
Contact Us
Compare our process to your current survey process at no obligation.