Quick Response Codes and Point of Care Feedback

In need of a quick, simple, and cost-effective way to gather feedback from patients at the point of care? Our QR codes, customized for each site or care area, make it easy for healthcare providers to gather feedback, respond to concerns quicky (preventing costly negative reviews), and improve patient experience. These are an ideal supplement to a high-quality randomized survey process.

Silence in patient experience isn’t golden—it’s a missed opportunity.

Key Features

Customized Short Survey for Each Point of Care

Short QR-accessible survey to assess experience and route respondents either to service recovery dashboard and/or social media review.

Real-Time Dashboard Review

Results transferred to our Feedback Fusion real-time dashboard, facilitating actionable response from management for service recovery and/or analytics.

Phone Hotline Integration

For patients needing a verbal option to share feedback, we offer a 24 hour phone hotline to enable the sharing of feedback. Results are transcribed and flow into real-time dashboard.

Contact Us

Compare our process to your current survey process at no obligation.

Select services