Social Media and Reputation Management
Integrated Social Media Review Strategy
As part of our patient experience survey service, we offer clients the option to seamlessly integrate social media review requests. Patients who are already engaged in providing feedback via phone or electronic survey can be invited to share their positive experiences on platforms like Google or Facebook. This approach helps amplify the voices of satisfied patients, resulting in more balanced and representative online ratings. It also counteracts the common skew in social media reviews caused by the overrepresentation of dissatisfied individuals.
Key Features
Low Cost Integration
Why pay thousands per-month to a costly reputation management firm? We automate and integrate our social media review request process seamlessly with our patient experience survey process, minimizing the marginal expense for this service. This is one of our highest ROI integrations.
Not a Burden on Staff or Patients
Our integrated survey process places no burden on already busy staff – there is not need for staff to ask patients to complete a review as we take care of this while we are administering the patient survey across any mode. Patients can easily opt in our out and the process is as easy as clicking a link and providing a review.
Results Guaranteed
If we do not generate results in terms of additional reviews we will waive all fees associated with this integration.
Contact Us
Compare our process to your current survey process at no obligation.